Training Policies & Procedures

Registration Policy:
CPOA encourages you to register for a class early as most classes become FULL. We understand some agencies require an invoice before paying for the course so we allow a bill me option. Payment MUST BE MADE prior to the first day of the registered course..

Confirmation:
You will receive a confirmation via email after we receive your course registration and your payment is processed. Please review the confirmation carefully and check for any changes in course date or location. Tuition payment will also be reflected.

Certificates:
Course completion certificates are available 30 days after attendance. If you have attended a CPOA class you have an account. Please login with your email (if you do not know your password, select forgot password for a password reset). Once logged in select “Purchases” then select “Events”. All CPOA courses you have attended will be listed. Select “Details” next to the course you want your certificate for then select “Download Certificate”.

Attendance Policy:
The California Peace Officers’ Association (CPOA) seminars are not public seminars and are not open to the general public for enrollment. CPOA seminars are for training law enforcement personnel or those individuals who in some capacity represent law enforcement or public entities. CPOA reserves the right to restrict or deny enrollment or access to any CPOA seminar to any individual.

Payment Policy:
Payment MUST BE received the day before each class. No payments will be accepted onsite. We accept check or credit cards.

Cancellation Policy:
All cancellations must be made in writing. There will be no refund for cancellations made 15 days or less prior to the start date of a course. To cancel or request a refund, you may fax the CPOA office at 916-520-2277 or email cpoa@cpoa.org detailing your request. Your agency will be billed in full for “no shows.” Substitutions are encouraged.

Americans with Disabilities Act:
If you require special accommodations pursuant to the Americans with Disabilities Act, please contact the CPOA office at 916-263-0541.